Our Testimonials

Customer Reviews

Joshua gave some great advice on installation options followed by a sharp price on the unit and installation. The whole install was done within 2 days and we are very happy with the result.
meann Wed 27 Jun 2018

Joshua and his team gave awesome service and at short notice. We love our heat pump – thanks. Thoroughly recommended.
chichibelle, Fri 15 Jun 2018

Awesome service and rate, have recommended to my friends already.
nic_hnn, Wed 07 Feb 2018

We have just had our second heat pump installed by Joshua and his team. They are first class.
rimumiro, Mon 18 Dec 2017

Our old heat pump died and we needed a replacement. Got 3 quotes of which Absolute Cool’s was the most competitive. Installation was a breeze and everything looks great. Thanks Joshua and team.
senecio75 Mon 06 Nov 2017

Joshua – Refrigeration Engineer: Thanks. Good to hear that you enjoyed the wifi function.
Our old Heat Pump ‘Gave up the Ghost’ recently so we contacted Joshua for a Quote on a replacement unit. We accepted the quote and the new Mitsubishi Heat pump was installed within 3 days and is ticking along nicely. Would recommend this Company AAA+++ Fast hassle free service. Would use this company again if required.
growla Wed 09 Aug 2017

We were happy with the service provided by Joshua and his team. There was a small problem with the installation under the house and the guys came back and fixed it with no hesitation. Thanks for the good job.
holly259 Thu 03 Aug 2017


Joshua installed a heat pump and ventilation system for us and did a brilliant job. Hope to be able to work with him again.

Deborah Jayne Wed 15 Feb 2017

Really pleased with the service. Contactable, friendly and responsive. Great installation from the friendly installer as well. Thanks again.

Gallium, Sun 17 Jul 2016

It’s comforting when the professional has the technical advise including the experience to put you at ease. Joshua was able to answer our questions without hesitation & was able to educate us beyond our research. His team were very quick, polite & tidy, & his workmanship is faultless. Now enjoying the perfectly recommended model heat pump in the middle of Winter. Thanks Joshua and co, keep up the great work, good business deserves praise.

Louis and Fiona Fri 01 Jul 2016

Am very happy with the heat pump Joshua suggested after the one I originally chose had run out of stock. Thank you for your great service and would recommend your services to everyone

Linda Sat 04 Jun 2016

An amazing experience dealing with Absolute Cool. Joshua came on Sunday p.m. and quoted a 7.1 heat pump. It was installed a few days after the quote. The installers were quick & efficient and knew the product and installation requirements well. They took away all the packaging and off-cuts and cleaned up the inside and outside as if no work had been completed. Product manufacturer rang during install and I could sense a smile on the other end of phone when I said it will be going in 1 hour.

Itam Sat 07 May 2016

Great job done!!! Have used them in the past and this is the 2nd time. Thanks so much guys! I would highly recommend these guys! A+

Wishop Fri 04 Mar 2016

What else I can say. Yes all the reviews are 100% correct. The only thing I can add is – I talked to Joshua and as usual he responded straightaway, visited my place on time, apart from supplier’s hitch ( non availability don’t know still arranged the heat pumps on time ) and last but not least when his team was installing the heat pumps I was busy. They finished everything on time and gone – like do good and forget. I don’t know about others but whenever I need another one these are I Guys …

Rana Thu 04 Feb 2016

Excellent. Whole (difficult) job made simple. ++++++++++++++++++++++++++++­+++++

Inkeypinkey Thu 20 Aug 2015

Joshua came the same day I phoned gave very good advice and quote. The heat pump was installed 3 days later excellent service

Paddi Wed 03 Jun 2015

Brilliant job and thoroughly nice chaps. Very tidy job and cleaned up after (thats a first). Highly recommended.

Brockg Sat 18 Apr 2015

Absolutely fantastic service: I emailed Joshua for a quote, had my heat pump installed within days of email. Fast, efficient, professional. His team are friendly, left my house spotless, and made sure I knew all the tricks of using a heat pump. I cannot recommend them highly enough. This is the level of service that NZ really needs!

Norse Westie Thu 16 Apr 2015

Joshua is a very good guy to deal with, listens and then advises accordingly. I needed the heat pump moved and the job was done in an efficient and professional manner, very good workmanship, no hesitation in recommending.
Perran – 9 April 2014

I came across the company on Trade me, and decided to go with them for three reasons: 1. I got the best deal. 2. Extremely positive reviews on Trademe. 3. The one that swayed me- this company has been doing heat pump installations for my local 100% Electrical store, so I knew I could trust them. Would definitely use them again for a pump in another room.

Madrid – 12 April 2014

Very very Good service delivered. Thanks for good work Joshua

Jaggi – 14 May 2014

Thank you for your professional recommendation and advice which made us much easily make our choice on brand, model, power, colour and where to install etc. You know these sorts of questions are very daunting for a new customer . We are very satisfied with this choice and it works very well for us. Everyone in my family is just happy with it. We have no reservation to recommend your service to anyone who wants to install a right heat pump for their home. Thank you again for your help.

Kiwisimba – 30 May 2014

Top Bloke!!! Joshua did a fabulous job on supplying and installing our new Panasonic Heatpump in Hamilton. He is a genuine, honest supplier who totally satisfies his customer, at the best price. Highly recommended.!!!Many Thanks Joshua.

Glen, Hamilton – 18 Apr 2013

Joshua was great to deal with. He listened to our needs then installed both heat pumps that look great. Highly recommend. Thanks.

Gerrard, Manukau – 15 Apr 2013

Excellent service, great communication. Picked up and installed our heat pump in a very professional manner.

Allison, Takapuna – 13 Apr 2013

Joshua is a true professional. Expertise and workmanship is unparalleled in his profession. Highly recommended, wouldn’t hesitate to call him again if I need anything.

Joshua, Greenlane – 09 Apr 2013

Joshua did an amazing job on our heat pump install. Our install was far from the easiest ever and where other installers wanted an easy in and out job and to hell with where the condenser went, Joshua listened to what we wanted and came up with a solution that works brilliantly. On top of that his service and workmanship is 1st rate. Definitely get Absolute Cool to quote you for your heat pump install.

Craig, Epsom – 28 Mar 2013

Thanks Joshua for your patience with all my questions and excellent service. I definitely recommend Joshua to all.

Regina, Pakuranga – 04 Feb 2013

Good pricing, great attitude and attention to detail along with a good knowledge of the product – well done Joshua.

James, Takanini – 04 Feb 2013

Joshua was very professional and quick at installing my heat pump unit. He’s on time and absolutely knows what he is doing. I absolutely recommend him to all. Thanks Joshua.

Shella, Albany – 01 Feb 2013

Thanks Joshua for a very good reliable service. Helpful and efficient. Highly recommended. Our best regards.

Serguei, Thu 31 Jan 2013

Joshua is very professional and experienced heat pump installer. Nice job! and very good heat pump prices 🙂

Yong Fu, Glenfield – 06 Jan 2013

After Joshua Installed a Panasonic Heat Pump in our lounge we were so impressed with both the quality of the install and advise regarding placement of the unit, we had another Panasonic unit fitted to the Master bedroom & now the heat from both units flows down the hall. Would definitely recommend Joshua & his services.

Nikki, Takapuna – 23 Oct 2012

Joshua turned up on time, installed our aircon unit precisely as instructed with a neat finish. We were very happy with his professionalism and know-how. Job was cleaned up after they finished. All as one would hope but nowadays this kind of quality service is not “mainstream” anymore. Joshua is thoroughly recommended.

Steven, St Lukes – 23 Sep 2012

Joshua provided excellent advice in choosing a heat pump. He was punctual, arriving at the job when he said he would. He was very easy to contact. His installation was flawless. His price was extremely reasonable. Why go elsewhere? Joshua is the best.

Dr. Nickolas, Epsom – 09 Sep 2012

The service provided by Joshua was second to none. Being a pedantic customer it was an advantage dealing with the salesperson & the installer at the same time and I thank him for his patience with my many questions. Competitively priced units were quoted and installation was completed in the time allocated & my suggestions where considered & implemented. I would definitely recommend Joshua to family & friends & I thank him again for a job well done.

Bhupesh, New Windsor – 28 Aug 2012

Thanks Josh for our new Panasonic Heat Pump.. Looks great and heats our whole house never mind the lounge very quickly.. Happy to recommend your work to anyone.. Great Price and Great Job… Geoff and Jessica

Geoff, Mt Eden – 25 Aug 2012

Joshua was awesome! Quickly in contact and everything sorted and done in record time. Thanks so much!!

Ellen, Mt Roskill – 05 Aug 2012

I was greatly impressed by Joshua’s technical skill and friendly manner. He is truly a professional in his field and I have no hesitation in recommending his services to friends and family

Beverley, Te Atatu Peninsula – 16 Jul 2012

Joshua from Absolute Cool Ltd installed a centralised heating / cooling system in our house and I am very satisfied with his service & job well done. It was a huge job and Joshua work till late nights to get it completed. He is polite, professional, tidy and courteous. I would highly recommend Joshua from Absolute Cool to anyone who wants heat pumps installed. I will also recommend him to our friends and family. Thank you Joshua. Keep up your excellent service. AAA+++

Khurshed, Henderson – 04 Jul 2012

It is great to finally find a true trades person whom not only offers a good, efficient and affordable service but was an “absolute” pleasure to deal. Joshua sure is knowledgeable and I would recommend him in a heartbeat to anyone requiring his service. Thanks for the awesome service and great heat pump Joshua!

Karen, Henderson – 04 Jul 2012

Excellent job and friendly people. We are very happy with Absolute Cool Ltd service and our Panasonic heat pump. Highly recommended. Thanks Joshua

Reza, Hillsborough – 17 Jun 2012

Joshua from Absolute Cool Ltd installed a brand new DAIKIN heat pump in my house and I am very satisfied with his service. He is prompt, professional, and courteous. Installation was a breeze and they were pleasant to deal with. Highly recommended! Keep up the good work and I hope you have continued success.

Jaime, Henderson – 10 Jun 2012

Fast and fantastic ! A very tidy and good job done. I am very happy with my heat pump and really happy with the professional service. Would use Absolutecool again. Thanks !

Cushla, Kingsland – 06 Jun 2012

very pleased with the job professional and efficient , very good product would recommend to all

John, Helensville – 06 Jun 2012

A great trade. Great price and clean install. Thank you very much

Sam, Hillcrest – 04 Jun 2012

A great trade, and very friendly person. very happy with product and service. look forward to deal again.

Sanjay, Manukau – 27 May 2012

Joshua is great to deal with, with a level of service that is hard to beat. Everything was top notch: from the price, the follow-up, the advice, and the installation itself. Couldn’t ask for more.

David, Epsom – 21 May 2012

I absolutely cannot recommend Absolute Cool enough – Joshua is without a doubt the most competitively priced and efficient trader out there! Measure, quote and installation completed within a week (half a week!), to a very high standard. A+++++++ rating – THANKS!

Alisa, Takapuna – 18 May 2012

What more can I say, I totally agree with all the reviews Josh was very professional, and more important the service and installation and pricing was second to done. He priced the job and installing it on the day promised, quick efficient service. First night last night with the pump in our lounge what a difference, you will not regret getting a heat pump from Josh

Barbara, Howick – 17 May 2012

“Competitive Quote. Professional Installation Service delivered by a Registered Electrician. Josh delivers what he promises. I Purchased a Panasonic Multi Room unit and 2 heat pump heads. Really happy with the transaction. Would definately recommend to others on Trade Me.” Rob Hunter, Albany – 16 April 2012

“We got a Daikin heat pump installed by Joshua two weeks ago. We are very happy with the installation and the heat pump itself. The price was the best we had. The installation is so neat that even my husband couldn’t fault it!!!!!!!! It was very quick. Joshua has extensive knowledge of the technology/brands/installation­. We would recommend him to anyone. We’ll be calling him again when getting another heat pump for the bedroom. Thanks Joshua for a five star service. Regards Prem Sharma” Prem Sharma, Mt Roskill – 12 April 2012

“After the initial in home consultation,I had no doubts that Mr Absolute Cool is our man for the job.Unlike the competition, Joshua was punctual,friendly,calm yet passionate,tidy & well organised from start to finish like you would expect from a real professional,it simply felt like he was installing a heat pump in a same way like he would have done it for himself.I have absolutely no hesitation in recommending Joshua,sure you will be impressed as we were.Until the next job Joshua,take care!” Dane Jan, Remuera – 10 April 2012

“I am so glad I found Joshua on the internet when I was looking for a ventilation system. I immediately confirm my order for a heat pump and lossnay as the price is fair and honest. He is prompt and came to install the systems without delay. He is meticulous, tidy and work with care. He really went the second mile for us and I am impressed. The systems are working well. Once again, thank you sincerely Joshua for your excellent service.” Rebecca Sterk, Hamilton – 27 Feb 2012

“Joshua installed 3 Panasonic heat pumps for us, installation was quick, tidy and spot on. His quote was competitive but his service is second to none, He is very knowledgeable, friendly and pleasure to deal with. He even went extra miles to make sure I’m happy with his services and his product. All heat pumps are working great and just like what I wanted I have no hesitation recommending him and would go ask him again to do my downstairs in near future. Thanks again.” Boby, Glenfield – 24 Feb 2012

“Install was tidy fast and on time, thanks Joshua” Ted, Mt Eden – 27 Oct 2011

“Joshua did a terrific job in installing our 3 hear pumps. He was extremely thorough and precise during the installation process and did a fine clean up too. The cost of the whole job was great! Would recommend his services to anyone.” Harper, Hillcress – 18 Oct 2011

“Thanks Joshua for a professional service, will recommend to friends. We are very happy with our heat pump.” Errol W, Ranui – 15 Sept 2011

“Excellent job installing the Lossney system. Our house is finally dry! very profressionally done Joshua. highly recommended.” Scott L. Takapuna – 13 Sept 2011

“Immaculate service, honest, very affordable and very happy with the new heat-pump. Just in time for the polar blast. You can always count on Joshua!” Kelvin B, Epsom – 17 Aug 2011

“This guy is really good ,he was actually working outside in the dark and cold on sunday at 6PM as it was the only time that we could be there,An excellent service that is so rare these days,I would recommend Joshua to anyone and have already done so on two occasions.The price was also something that you should ring Joshua about as well as it certainly was not the exorbitant $1500.00 quoted to us by a “name” installer.” Tim G, Onehunga – 9 Aug 2011

“Joshua did a terrific job in installing our hear pumps. He was extremely thorough and precise during the installation process and did a fine clean up too. The cost of the whole job was great! Would recommend his services to anyone.” Lydia C, Lynfield – 21 July 2011

“Superb in every way. You’ll find his quotes hard to beat, and he was meticulous in the installation of the heat pump. Joshua is friendly and easy to talk to as well. I can’t recommend him highly enough – I’ll be pointing friends/family his way if they are in the market for a heat pump. Thanks Joshua!” Leonard L, Flat Bush – 21 July 2011

“excellent service; happy with installation & would recommend Joshua anytime.” Ket Y, Kingsland – 18 July 2011

“We were happy with both the pricing and the service Joshua provided and we would be happy to use his services again or recommend him to others. He is also very friendly.” Samara H, Te Atatu – 11 July 2011

“Excellent communication, fast, trouble-free installation services. Recommand to all A+++ My heat pump and ventilation system are installed by Absolute Cool. The lossnay ventilation system works really well, it keeps the house dry and the air fresh throughout the house.” Mike, Mt Eden – 6 July 2011

“Having our heat pump serviced by Joshua Yong of Absolute Cool has made a noticeable difference to its operation. It now heats the room much more quickly, which we are really enjoying. Joshua was prompt, polite and efficient during his visit to our home and I would be happy to use him again and to recommend him to others.” Yours faithfully, Rebecca Hawkins, Beach Haven – 8 June 2011

“Dear Joshua, would just like to let you know how much we appreciated the wonderful service you gave us whilst servicing our heat pump a truly professional company to deal with and I would be more than happy to recommend your company to all of our family and friends.” Thanks, Heather Robertson, Papatoetoe – 3 June 2011

“The service that you provided on my heat pump was fantastic. It now seems to operate better than ever and I really appreciated your professional manner. Especially when you went that extra mile after talking to me and discovering that you could help me with something else in my house and then completed the job for me so quickly and hassle free. I would not hesitate to recommend your business to all and anyone and I will be getting you back to re-service my heat pump. A five star service.” Regards, James Hawk, St Heliers – 1 June 2011

“Joshua came around to service our heat pump (which had never been professionally serviced). He was extremely polite, on time and cleaned our system thoroughly. He also picked up problems with the heat pump drain (from installation) and recommended solutions and very reasonable cost ones at that. Our heat pump is performing considerably better after the service and we thank Joshua.” Regards, Susie Easterbrook, Mt Albert – 27 May 2011

“I found Joshua very reliable, knowledgeable, friendly and courteous. I would definitely use his professional services again and recommend Joshua to others as well.” Many thanks, Shizuka, Takapuna – 26 May 2011

“Although we initially had problems finding a time that suited both Joshua and ourselves to service our heat pump, in the event he arrived he was on time and gave us very smart, professional service. He was knowledgeable, informative and a pleasure to deal with. Thanks!” Cheers, Catherine Bish, Totaravale – 26 May 2011

“Excellent service-would recommend to anyone.” Neville Gates, Lynfield – 16 May 2011